Frequently Asked

To get a quicker answers check our frequently asked questions before contacting us.

What are your opening hours?
Our phone lines are open 10:00-12:30 and 13:30-17:00 Monday to Friday.
Are items listed on this site in stock?
Want to know if that Akrapovic exhaust system is in stock? Do you need a used rocker cover? Please read below for more information regarding stock availability...
New items

We try our best to keep the majority...
How can I contact you?
Want to get in touch with us?

Please contact us via our help centre which you can find here.

While we aim to answer all emails and enquiries as quickly as possible, ...
How can I send you feedback about this website?
Send us your comments and suggestions using this form.
Can't find a part?
Are you still looking for that obscure 50 year old part? Missing a fairing screw from your RT?

We might have the part in stock, or will be able to get it for you. We stock thousands of parts across the models of BMW and are always...
Do you have a shop?
We are mail-order only and operate from warehouse and office premises.

Unfortunately, this means that we do not have a shop or the facilities to allow customers to collect orders from us in person.  
How do I log in to my account?
Having trouble logging in to your account? Please read the following...

Desktop users:

To log in to your account, please click 'Sign in' on the top header bar. 

This will take you to the customer log in screen...
Gift voucher FAQ
How can I purchase a Motorworks Gift Voucher?Buying a gift voucher is easy, simply select the £ amount you would like to spend, and Add to basket.Click here ...
How do I delete my account?
I'd like to delete my Motorworks account, how do I do this? 

We're sorry to see you want to delete your account with Motorworks. 

To delete your account while using a desktop device, firstly you need to log in...
Please log in or create an account to ask a question

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